Shipping Information

Welcome to the Red Door Country Store Shipping Information page. We are committed to delivering your Gourmet Hot Sauce, Salsa, Jelly, and Jam orders in a timely and efficient manner. Please read the following information regarding our shipping policies.

Domestic Shipping

Standard Shipping:

  • We offer standard shipping within the United States through our website.
  • Orders are typically processed within 2-3 business days.
  • Shipping times vary based on the destination but generally range from 3-7 business days.
  • We ship via USPS and UPS.

Expedited Shipping:

  • Expedited shipping options are available at an additional cost.
  • Orders are typically processed within 1-2 business days.
  • Shipping times for expedited orders generally range from 1-3 business days.
  • We ship via USPS and UPS.

International Shipping

International Orders:

  • We offer international shipping on a case-by-case basis.
  • All international orders must be placed over the phone. Please contact us at [your phone number] to arrange your international shipment.
  • Customers are responsible for any customs duties, taxes, or additional fees that may apply.

Shipping Costs

Domestic Shipping Rates:

  • Shipping costs are calculated at checkout based on the weight and destination of your order.
  • We strive to keep our shipping rates as reasonable as possible while ensuring safe and timely delivery.

International Shipping Rates:

  • Shipping costs for international orders will be provided at the time of order placement over the phone.
  • Please note that international shipping rates may vary significantly based on the destination and order size.

Order Processing

Made-to-Order Products:

  • Some of our products are made to order. If your order includes made-to-order items, please be aware that this may cause a delay in shipping.
  • All products in an order will ship together. If an item needs to be made, the entire order will ship once it is ready.

Delivery Times

Estimated Delivery Times:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 1-3 business days
  • International Shipping: Varies by destination and will be provided at the time of order placement

Tracking Your Order

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • You can track your order using the provided tracking number on the carrier’s website.

Additional Information

Incorrect Addresses:

  • Please ensure that all shipping information is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages:

  • If your package is lost or damaged during transit, please contact us immediately at [your email address] or [your phone number]. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us:

  • If you have any questions or concerns regarding shipping, please do not hesitate to contact us at [your email address] or [your phone number].

Thank you for choosing Red Door Country Store! We appreciate your business and are committed to providing you with the best possible service.